Emergency
Emergency access
Locked out door jammed can't secure property
Services
Door, window and lock repair services in Greater Manchester & Cheshire
Specialist help for mechanisms, locks, hinges, handles and alignment. Repair-first where practical, with the route and price explained before work starts.
Speak to Vitaly: 07748 926551 Every day 06:00–21:30
Service area
Greater Manchester & Cheshire
Based in Sale. 20 service areas covered.
What we repair
We repair mechanisms, locks, handles, hinges and alignment across door and window types including uPVC, composite, bifold, patio and timber.
We do not supply or fit new doors, frames or glazing.
What we do
Our services
Five specialist repair services, each with a clear route and practical scope.
Lock repair & replacement
Stiff key broken lock security upgrade
Door mechanism repair
Handle won't lift won't lock has dropped
Window mechanism repair
Won't open won't lock handle failed
Hinges, alignment & handles
Door catching dropped draught coming in
Diagnose your door
Problems LockMend can help with
Find the symptom that sounds closest to your situation. Each route explains the likely cause and the practical repair option.
Lockout Can't get inside Locked out · door jammed · cannot secure the property
Likely cause
If a door or window is stuck in the locked position, LockMend checks the lock, handle and mechanism to find the safest repair route.
Emergency access Same-day where availableQuick check
Can you turn the key at all from outside? If yes, the issue may be the mechanism rather than only the lock barrel.
Common causes
- Key left inside or door slammed on night latch
- Gearbox failure with the door deadlocked
- Key snapped inside the barrel
- Hooks or bolts seized in the keep
Door mechanism Door won't lock Handle lifts but locking points don't engage
Likely cause
A door that will not lock is often a mechanism, gearbox or alignment fault. The door is tested open and closed before parts are changed.
Door mechanism repair Repair-first assessmentQuick check
Open the door and operate the handle. If the hooks do not extend, the gearbox or mechanism is likely involved.
Common causes
- Multipoint gearbox worn or snapped
- Door dropped so locking points miss the keeps
- Spindle disconnected inside the handle
- Mechanism seized through wear or lack of lubrication
Lock Key or handle not working Key stiff or turns freely · handle spins · nothing happens
Likely cause
Key, handle and cylinder faults are checked with the connected gearbox so the real failure is not missed.
Lock repair & replacement Parts route explained firstQuick check
Try a spare key with the door open. If the spare works better, key wear may be part of the problem.
Common causes
- Euro cylinder worn or corroded
- Gearbox spindle follower snapped
- Anti-snap cylinder triggered after damage
- Broken cam between cylinder and mechanism
Alignment Door catching or has dropped Scrapes the frame · will not close flush · visible gap
Likely cause
If the door rubs, catches or has dropped, hinge and alignment checks usually come before replacing the lock.
Hinges, alignment & handles Alignment checked before partsQuick check
Open and close slowly. Note whether it catches at the top, side or bottom, as that points to the adjustment route.
Common causes
- Hinge pins worn over time
- Heavy composite door straining the top hinge
- Locking keeps no longer aligned
- Frame movement in older properties
Window Window won't lock or open Won't secure · handle turns but nothing moves · stuck shut
Likely cause
Window locks, handles and mechanisms are checked as hardware issues without pushing full window replacement first.
Window mechanism repair Hardware checked firstQuick check
Turn the handle and watch the locking points on the frame edge. If they do not engage, the mechanism may have failed.
Common causes
- Espagnolette strip failed
- Friction stay worn
- Handle spindle snapped inside the frame
- Locking points out of alignment with keeps
Bifold & patio Bifold or sliding door off track Panel scraping · derailing · will not slide smoothly
Likely cause
Roller, track, pivot and alignment faults on bifold and patio doors can often be repaired without replacing the whole door set.
Bifold door repair Track and roller checkQuick check
Lift the panel slightly while sliding. If it moves better when lifted, the roller or carriage may be worn.
Common causes
- Roller carriages worn flat
- Bottom track debris or damage
- Pivot pin failed on bifold leaf
- Panel no longer aligns with the frame
Alignment Draught around a closed door Cold air getting in · door never feels sealed
Likely cause
A visible gap can affect security, draughts and locking. Door position, hinges and keeps are checked before a repair route is agreed.
Hinges, alignment & handles Seal and alignment checkQuick check
Run your hand around the door edge and note where the draught enters. That helps identify hinge, keep or frame alignment issues.
Common causes
- Door sitting out of square
- Toe and heel adjustment needed
- Keeps need repositioning after hinge wear
- Weather seal wear alongside alignment strain
Security Lock needs upgrading or changing After a break-in · old cylinder · moving in
Likely cause
Damaged or outdated locks can be assessed for repair, cylinder replacement or a safer upgrade where needed.
Lock repair & replacement Security route explainedQuick check
Check whether the cylinder protrudes beyond the backplate. If it does, an anti-snap upgrade may be worth discussing.
Common causes
- Standard cylinder with no anti-snap protection
- Lock damaged after attempted break-in
- Tenancy or ownership change
- Insurance or security requirement
Early wear Door getting harder to use Stiff handle · grinding noise · getting worse over time
Likely cause
Forcing the handle or key can make damage worse. Early checks can reduce strain before the mechanism fails completely.
Hinges, alignment & handles Early fault checkQuick check
If stiffness remains after careful lubrication, it is more likely mechanical wear or alignment strain than a quick oiling job.
Common causes
- Gearbox internals wearing
- Mechanism noisy or grinding
- Handle has play or wobble
- Composite door moving seasonally
Why specialist matters
Why a specialist gets it right first time
Most door problems do not need a new door. They need the right diagnosis, the right part and the alignment checked afterwards.
General route
Replace-first approach
- Door will not lock: replacement is suggested before the mechanism is tested.
- Only common cylinders are carried, so mechanism faults can become second visits.
- Composite, bifold, patio and sliding doors may be treated as awkward edge cases.
- The failed part is changed without checking why the strain happened.
- The user is left guessing whether the price or part route will change on arrival.
LockMend specialist
Repair-first approach
- Door is tested open and closed so gearbox, keeps and alignment are separated.
- Common gearboxes, cylinders, handles and mechanism parts are planned into the visit.
- uPVC, composite, bifold, patio, sliding and window hardware are inside the core scope.
- Alignment, hinges and keeps are checked so the same fault is less likely to return.
- The repair route and price are explained before work starts.
We know the mechanisms, carry common parts and check why the fault happened. One visit, done properly where practical.
Parts & brands
Mechanisms and brands we work with
Common UK mechanism brands can be repaired, replaced or sourced depending on the fault and availability.
FuhrERAGU FercoMacoRotoWinkhausYaleAvocetMilaLockmasterFullexKFVSafewareUltionABSTTS
Do not see your brand listed? Send a photo of the strip, lock or gearbox. LockMend can confirm the likely route before work starts.
Pricing
What does a repair cost?
Typical labour prices are shown as a guide. Parts are charged separately where required, and the fixed price is agreed before work starts.
ServiceTypical cost
Emergency lockout / non-destructive entryFrom £75
Cylinder replacement, euro / anti-snapFrom £75
Lock repairFrom £75
Multipoint mechanism / gearbox repair£150 – £300
Composite door mechanism£150 – £300
Bifold / patio door mechanismFrom £120
Hinge adjustment / door alignmentFrom £75
Window lock / mechanism repairFrom £75
FAQ
Common questions
Can't find your answer? Call or WhatsApp, Vitaly can often diagnose a problem over the phone before you commit to a visit.
Call VitalyDo you cover all types of doors and windows?
LockMend can assess uPVC, composite, timber, bifold, patio and sliding doors, plus standard window hardware. The focus is mechanisms, locks, handles, hinges and alignment, not new doors, frames or glazing.
Can you repair a mechanism on any brand of door?
Most common UK mechanism brands can be repaired, replaced or sourced depending on the fault and part availability. Send a photo of the strip, lock or gearbox if you are unsure.
Do you carry parts with you on the first visit?
Common cylinders, handles, gearboxes and mechanism parts are planned into the visit where possible. The exact route depends on the fault, door type and part availability.
What if you can't fix it?
LockMend uses a no fix, no fee approach where a repair is not possible within the agreed scope. If the issue is outside locks, mechanisms, handles, hinges or alignment, the next practical option will be explained.
How do I know which service I need?
You do not need to know the part name before calling. Describe the symptom, for example door will not lock, key will not turn, handle is stiff or window will not secure, and the likely service route can be identified.
Ready to get it sorted?
Tell us the problem, we will diagnose it, quote it and fix it where practical.
Available Every day 06:00–21:30 · Greater Manchester & Cheshire