Describe the problem
Call, WhatsApp or fill in the form. Send a photo if you can; it speeds up the quote significantly.
Greater Manchester & nearby Cheshire
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Repairs from £45
No call-out fee. Price agreed before work starts.Honest, practical advice — only fix what needs fixing.
Clear, fair pricing before work starts. No call-out fee.
Based in Sale, covering Greater Manchester & nearby Cheshire.
Find your problem. We’ll help you take the next step.
Find the symptom that sounds closest to your door, window, lock, handle or hinge problem. Each route explains the likely cause and practical repair option.
How it works
Simple process, no surprises.
Call, WhatsApp or fill in the form. Send a photo if you can; it speeds up the quote significantly.
We give you a price before coming out. No hidden fees, no surprises on arrival.
Vitaly arrives with the parts most likely needed. Most repairs are completed in a single visit.
12-month parts-and-labour warranty. Covers LockMend's work and the parts LockMend supplies.
A specialist, not a generalist
Founder & lead engineer, LockMend
I started LockMend because I kept seeing the same thing: customers being told they needed a new door when the mechanism just needed replacing. A failing gearbox, a misaligned hinge, a worn cylinder; these are all fixable without touching the door itself.
I carry parts for every common uPVC, composite, bifold and window mechanism in my van. Most repairs are done in a single visit, with no second trips and no vague timelines.
Mechanisms · Locks · Handles · Hinges · Alignment
uPVC · Composite · Bifold · Sliding · Windows
We do not supply or fit new doors, frames or glazing. This focus means we do one thing, and we do it properly.Why LockMend
Four reasons customers choose a specialist over a general locksmith.
We look for the fix before recommending replacement. In most cases the mechanism is the problem, and mechanisms can be repaired.
We do not try to cover everything; we focus on door and window mechanisms deeply, with common parts carried in the van.
You get the price before work begins. Not a vague range, not a surprise add-on, just a clear route before the repair starts.
No call centres, no subcontractors. You speak to Vitaly, and Vitaly does the work across Greater Manchester and Cheshire.
Google reviews
Vitalijs arrived at the agreed time and completed the repair professionally and efficiently. The price was agreed in advance, and there were no hidden costs or additional charges. He replaced the top roller on my bifold door, carefully adjusted the mechanism, and ensured everything was aligned correctly. The door now opens and closes smoothly and works perfectly. …
Had an issue with my sliding door, the track and rollers were broken. He arrived on time and got straight to work. Even though the job turned out to be more complicated than expected, he stuck to the original price. All sorted now and the door runs smoothly. Would definitely recommend!
Vitalijs arrived on time and identified the problem straight away. … Sadly, he couldn't source the part so instead put on a complete new rail system which not only fixed the issue of the bottom bolt not locking, but the new system also has 2 claw locks so its now more secure than its ever been! The cost of the repair wasn't extortionate and I feel definitely value for money, certainly a lot cheaper than a new door which I'd kind of thought I might need. …
Arrived really quickly on a Sunday after our door catch had got stuck with the heat. Figured out the problem, got us in & sorted with new keys within 30mins, all while explaining the issue to us & what our options were. …
Vitalijs responded promptly to my request via WhatsApp, I shared photos of the issue with my composite front door catching at the bottoms when closing. He was upfront with potential costs before I provided my full details. … Vitalijs was patient and persistent taking approx 30 minutes to systematically identify the source of the problem and repair. …
Did a really good fix for a door that had always been problematic- saved having to replace the door
FAQ
Can't find your answer here? Call or WhatsApp directly, Vitaly can often diagnose a problem over the phone.
Call nowRepairs from £45. Standard lock work starts from £75. Multipoint mechanism and gearbox replacements typically range from £150–£300 depending on the brand and complexity. All prices are fixed and agreed before work begins, so you never get a surprise on the invoice.
No. There is no call-out fee. We operate a No Fix, No Fee policy. If we can't repair your door or lock, you don't pay for the labour. We'll be clear about what's possible before we start.
In the vast majority of cases, yes. The most common faults, failed gearboxes, worn cylinders and dropped hinges, are all fixable without replacing the door. We diagnose first and only recommend replacement if the door itself is structurally compromised.
For emergencies, including locked out, door jammed or a security risk, we usually arrive within 60–90 minutes of your call during working hours (every day 06:00–21:30). For scheduled repairs, we can typically book within 48 hours. We'll give you a realistic arrival time when you call.
Based in Sale, we cover Sale, Ashton upon Mersey, Timperley, Altrincham, Hale, Bowdon, Stretford, Urmston, Flixton, Partington, Wythenshawe, Trafford, Manchester, Salford, Eccles, Didsbury, Cheadle, Stockport, Wilmslow, Knutsford. Call or send your postcode to confirm availability.
Yes. We carry hundreds of gearboxes, cylinders, handles and mechanism parts for all major brands, including Fuhr, ERA, GU Ferco, Winkhaus, Yale, Mila and more. The vast majority of repairs are completed on the first visit without needing to order parts.
Common situations
Symptom-led examples to help you describe the issue quickly.
This can point to alignment strain, a worn handle, or a door mechanism that needs attention.
Request help
The issue may sit beyond the cylinder, especially on multipoint doors.
Request helpNeed help today?
If you are locked out, cannot secure a door, or a window will not lock, contact LockMend with the issue and location. Same-day help may be available during daily working hours.